Janean Caugherty was the best Realtor I dealt with and I was very satisfied with working with her on buying my first house.

I looked  up a few houses on line and left my info. Gayle got back to me quickly and listened to my needs and wants. She kept in constant contact with me and hung with me even though she didn’t know how serious I was. I would  recommend her and use her again.

Shane Andersen was a wonderful realtor to work with. He was
an excellent communicator and was always in contact with us
throughout the sales experience. He put maximum effort into
keeping our home in the public eye and worked hard to show it
to as many people as he could. He was polite and considerate
of our family nature and totally willing to work with our schedules
for every step of the process, from taking pictures to signing the
closing documents.

We highly recommend Shane for your home buying and selling
needs!

Shane has been very helpful before, during and after buying a home. He always has our needs first throughout the process. Our experience with Shane as our real estate agent was great.

Shane is very knowledgeable about mobile homes and knows these are real homes to customers. He cares about both parties and is careful to keep everyone informed on what's going on every step of the process. He is very involved in the community and therefore knows when and what potential clients are looking for! Everyone knows Shane and he is very approachable. Our house wasn't big money but it did not affect how he treated us. Great working with him!! 

Shane provides more of a friendship than a service. He guided me to the resources i needed and got me through an overwhelming time. Shane stayed calm through every step when i had so many questions and cushioned our transition. How many realtors do you know would drive with your pans in their back seat to deliver them to you because you forgot them? That's not a job, that's passion. 

Could not have been more pleased with my home buying experience. I moved from out of state and was not present at closing. Gayle did alot of extra work to make sure my home was ready for me on my arrival.She is a lovely person in every way and I have been blessed to know her.

I would recommend Shane Andersen to anyone searching for a house in the Brookings area (and I will). He went above and beyond our expectations for a realtor and helped make our first time buying a house a great experience. He was considerate, flexible, and above all else easy to understand and taught us about the home buying experience rather than just leaving us to figure it out on our own. 5 out of 5 stars!

Gayle Chapel is the best! I felt like she really cared about getting the right house for me. Her attention to detail is incredible and she was there to help me with the buying process every step of the way. I highly recommend!

We loved how she took care of us even when my husband was being difficult at what he wanted. We really enjoyed her!

Shane always made sure all questions were answered and was willing to check on whatever we wanted to know.

Shane always make sure we understood everything, clear communication, he made things very smooth for us. We would recommended others to have him as their agents. He found us a perfect home that we loved! 

Very knowledgeable and thorough. Shane answered all my questions and it was a very easy process! 

Janean Caugherty was a real asset as I went through the looking and buying process. She was knowledge of the area, Brookings services, and home repairs in general. As a first time home buyer this was priceless and helped me feel knowledgeable and comfortable with the choices I made. She was very practical and honest in her knowledge and suggestions. When there was a negative aspect to a home, Janean was upfront about the challenges these could present as well as solutions to the problem. Can't say enough how helpful her general knowledge and insight was! 

Shane was very helpful and accommodating to our schedule and helped make the transition smooth and easy. 

Gayle is a good, trustworthy, and honest person. I trust her experience and knowledge in all aspects of Real Estate, and being a helpful individual.

Gayle has always treated us with respect and genuinely cares about our needs. It is always about us and our family not her! She is a blessing to work with!

Shane showed professionalism and sales experience when selling our home and even with buying our new home. Made the process painless and got our house sold quicker than expected. Allowed usage of the moving truck which helped tremendously. Thank you for everything!

Janean is exceptionally patient and helpful. What we like her the most is her connection and teaming with lenders, insurance agents and other relevant locales that makes the whole process goes very smoothly.

We would recommend Shane to anyone looking for an agent to market the sale of their home. He's very involved in the community and a great asset to Century 21! 

Janean Caugherty did an awesome job helping us find and purchase a property. She was patient, understanding, and if she didn't know an answer to our questions she knew who to contact that could. I would highly encourage my friends and family to work with her and the Associates at Century 21. 

From start to finish, Shane took the time to answer our questions and find any information we needed to make our home-buying experience ideal. As first-time home buyers, a lot of the details were confusing, but he walked us through each issue we had in a professional manner. We were very impressed with the level of commitment he showed in helping us find and purchase our first home, and we will be certain to recommend him to all of our friends and family looking to buy or sell! 

Best realtor experience I could have ever hooped for being a first time home buyer. If we ever decide to sell our home and look for a new one we will for sure be back for Janean. Janean drove all over and showed us as many houses as possible that we were interested in and was very timely on responses and helpful in making decisions and finding stuff we were interested in. Janean was always super friendly and willing to work with our rather difficult schedule.

Gayle Chapel was pleasant to work with. She is very knowledgeable and professional. She kept me updated in every aspect. Her team was also very courteous and professional.

The whole staff made the sale of my home very easy for me

Janean was SO helpful and worked extremely hard to ensure we found the perfect house. She made us feel so comfortable during the entire process! Janean is also wonderful to be around. She is always professional and also a lot of fun and we greatly enjoyed spending time with her! Janean is consistently easy to reach and responded to all of our questions and concerns almost immediately. We have loved this experience and would recommend Janean and Century 21 to anyone looking to buy or sell! 

Shane was able to switch up as my requirements changed and continued to make my time effective by providing the information needed to screen the available properties according to my latest requirements. I appreciated his honesty and insight. In the process, I ended up with a home I adore!

Satisfied! The whole process was easy thanks to Shane. Very grateful

Shane was very helpful throughout our entire experience. From viewing houses to closing day, Shane had great communication and was very mindful of our needs and schedules. As first time buyers, we really appreciated his knowledge of the process and honestly. He did a great job of breaking down everything for us to better understand, and pointed out things we would have never thought to look at in a home. Shane was a pleasure to work with and I would recommend him.

I know Gayle on a personal level and knew of her reputation as a very good and effective realtor. When decided to sell my mother's house in Brookings, I went directly to Gayle and did not consider using anyone else. Gayle was very professional, and the entire sale process was effective and timely. House sold within a week and we got what the family felt was a the right sale price. Gayle did a very good job in listing and getting other realtors to know about and show the house. She was also helpful in giving advice on what should be done to get the house ready for showing. I really like the app that was used to notify me of when the house was being shown and the feedback I received after the showing. That was very helpful in keeping me informed of how many times the house was shown and the comments on the house. Gayle did a very good job in selling our mother's house. I would highly recommend her to other people that are looking at selling or buying a house. I would use her again. My experience with Gayle during the sale of the house meet my expectations. I do not feel like anything was not done right and that I would have done something differently.

We had the best experience with Shane. He went above and beyond to help us find our home. He probably showed us 15 homes and never complained about it. I would recommend (and have) him to everyone.

We weren’t familiar with any agents in town and Gayle Chapel was recommended to us by two different friends. We’re very glad we chose her to help us. Gayle is very friendly and easy to work with. She helped us think through each property to determine if it would fit with what we were looking for. Her knowledge and experience make her a great choice. Scott & Julie Christie, Harrisburg

Janean went above & beyond for us during the entire process. My husband & I lived in Texas but were going to retire & move to SD 11/1. She helped me with video showings prior to flying up the end of September. She meticulously scheduled showings ahead of my landing & within 24 hours of arriving, an offer was made & accepted before flying back to Texas!!! Janean was an absolute joy to work with. Her diligence & commitment were exemplary!!! There wasn't a single issue between 9/28 & our closing date due to her handling everything locally for us prior to the move.

Gayle was very helpful in helping us prepare the home for sale. Gayle was very helpful with advising a pre-listing home inspection and we really appreciated her integrity. Beth, Brookings

I was concerned about selling my house in Aurora as there are many similar homes that are brand new. Shane sold the house in 4 days!

Savannah was an excellent realtor and would definitely do business with her again! 

Shane understood our needs and wants, then delivered in finding the right property for us. His knowledge of the Brookings community and real estate market was invaluable. Coming from out-of-state, we knew very little about local markets, trends, neighborhoods, regulations, local contractors if needed - Shane knew it all. We were always warmly welcomed at the office - across the board. Everyone made us feel comfortable.

Shane was great, very understanding and helpful. I'm sure we
drove him crazy at times, but you would never know it,
he,always remaimed calm. I would recommend him to a friend,
he was very knowledgeable but never pushy, I liked that.

Gayle is the consummate professional. Her knowledge and experience in this industry serve her, and her clients, well. We were apprehensive going into this process. But Gayle calmed our nerves and was with us every step of the way. We had a wonderful experience!

 

Shane Andersen is FANTASTIC to work with. His guidance throughout the home buying and selling process was wonderful. He was always ready to accommodate our requests for showings and we appreciated his patience with us as we searched for the perfect home. Once we found our dream home, Shane helped us to quickly structure a winning offer and prepare our current home for the market. His unique marketing strategies, including 3D tours and utilization of social media, helped set our home apart from the competition. Shane Andersen sets the bar for real estate professionals in the area. His professionalism, promptness, and knowledge of the community and surrounding areas is top-notch. He goes above and beyond to ensure customer satisfaction. He is highly involved in the community and always finds ways to give back to the community that he serves. I have and will continue to highly recommend his services to anyone planning to buy or sell in the area.

We contacted Shane a few years ago just thinking about buying a house. Shane contacted us every year checking on our progress and seeing if he could help. He was never pushy, always very nice, and ready to help. He was always very helpful. When we reached the point to buy Shane lined up houses in our price range and every house was what we asked for. Shane was very open and honest about any question we had. He made our house hunting process fun and comfortable. We appreciate all Shane did for us and are very happy in our new home! Thank you Shane!!! 

Thanks Shane. I will defiantly recommend you to friends and family.

The office personal and agents were all very home friendly.

I found Janean's ability and handling of all aspects of my home purchase to be exceptional and she made this purchase as easy and wonderful by the many extra things she did. She contacted me with updates when needed and always let me know when there was a property available that fit my needs and wants. The condo I purchased was exactly what I needed and fits my needs perfectly. She went above and beyond her responsibilities to me and all those connected with this purchase. I found her kindness and compassion admirable and I would recommend her to all my friends, relatives, etc. as a superb agent.

We made the right choice in selecting Janean Caugherty to help us find a new home! Her personal attention to our needs and requests helped us feel comfortable when searching for a home. She was understanding and receptive to our feedback after showings and patient when we knew something was not right for us. When we finally found what we were looking for she helped sell our old home while we arranged for our new one. If you are looking for your new home, I recommend Janean to help you find the perfect fit.

Very pleased with everything. We would highly recommend Gayle Chapel.

Shane Andersen contacted me and I'm glad he did. He did everything he could to be the best realtor possible. He was always in contact and made everything a clear and easy task to complete. He did an absolute perfect job and I would recommend him to anyone!

We arrived at an open house "just looking" at a house and Shane was the broker there and he allowed us the freedom to look without any pressure but was there when the question we had started, he was there to the very end helping us complete the purchase of our new home from across the state. Honestly Shane made the whole experience so easy for us!!! Now we get to enjoy the grandbaby a lot more not being 400 miles away!!!!! 

Gayle really loves what she does, and you can tell she puts her heart into it. She gets to know the buyers and understands their wants. She is very detailed, and observant when it comes to looking at homes. She knows the areas, the dos and don’ts. I would recommend her to anyone.

Shane did an amazing job of providing us with everything we needed for our house search. Given the market, we wanted someone who knew what it would take for us to get into our home.

 

Working with Shane was one of the easiest and best thing we did in this process. We would recommend working with Shane to anyone. The Brookings home team is a great group and does things the right way to provide people with the best information to make a decision.

Shane Andersen is helpful in every way. I have sold and purchased homes with Shane Andersen and he has been there every step of the way. Whether it is his strong sales planning or his professional attitude, Shane Andersen is the agent to call on when you want to buy or sell a home.

Gayle provided fast efficient service allowing us to sell our house within two day.

"I put my house on the market because I have recently moved to give my mom extra support. While I've loved living in my home, I've moved into the next season of life. This was a big decision for me, and Gayle Chapel and her team served me well with every detail falling into place in a timely way. I felt very comfortable with Gayle Chapel and would highly recommend her to others."

We talked with Shane Andersen in early 2017 about a house that was listed for sale. The house was sold fast, and we missed out. We were impressed with Shane at that time. Eventually, we purchased and installed a new mobile home in Brookings during 2017. When it came time to sell the mobile home, we called Shane and he helped us sell it last month in the slow season of winter. We were out of state owners with a house for sale, and Shane Andersen helped us immensely while we were out of the state. 

Shane and his team are exceptional to work with. I highly recommend them to everyone I know. He helped me buy a home when I first moved to the area and when my needs changed he helped me sell that home and buy a new one closer to family.

Shane is also active in the communities he serves. He provides several family fun events each year for his current and previous clients and he goes above and beyond in everything he does.

Shane, Gayle and their entire team are amazing!!

Shane was instrumental in the sale of real estate in very difficult market. Excellent results!

Great person to work with!

 

Savannah had great communication with us during and after the purchase.

It was great working with Shane again! He knows the market well and appreciate all he does for the community.

Janean, was very knowledgeable and professional. She will go above your expectations. I was a first time out of state home buyer Janean made what I thought was going to be a nightmare a breeze.

We had listed with another agent 6 weeks prior and were not selling our home. We reached back out to Shane and within 12 hours he was at our home, taking pictures and virtual photo and had a new sign up! Shane was awesome about answering questions throughout the process!!! We sold our home in two days!!!!! Shane is highly recommended by our family!!!!! We could not have purchased our new home without Shane!!!!!

We found Shane to be very efficient and professional, yet looking our for our best interests. We would highly recommend Shane.

My broker was knowledgeable and considerate. He was especially diligent when needed

Shane was amazing - especially considering our special circumstances (short time line to start a new job and need to sell before buying another house) and unexpected challenges (first buyers loss of finances a week before closing on sale and buying of new house). Shane was considerate, dillegent, and resourceful

Canter say enough good things about Shane. I recommend him to everyone

I didn't deal with anyone else but Shane obviously had excellent support.

Shane did a fabulous job selling our home. With some unique challenges he never hesitated to jump in a offer unbiased advice and information. He exceeded all my expectations and the most important thing is the home sold for over asking price. What else could a person ask for. Shane and the staff did an outstanding job! Quick shout out to Angie and thank you to her for her efforts as well. Thank you Shane!

I would just like to put my input in on this recent selling of our son, Thomas Skelton's home.  It went up for sale in July and when I let Shane know of the true situation that had occurred to Thomas he took the selling of his home with the most sincere outlook for Thomas.  You see our son had nothing to bring to the table cash wise or assets and we his parents are financially taking care of all of his financial needs. We basically became practically broke after clearing our savings and checking and any other ways to get money without refinancing our home.  Bankruptcy or foreclosure was the only option that we had to take care of his home.  Shane was not willing to let that happen to Thomas and did everything he could to sell the home.  Not only did Shane and the buyer's broker sacrifice so much to sell the home, Shane actually got Thomas a profit!!  Where Shane's heart is,  still brings tears to my eyes today that there is actually such a caring realtor that put his client's needs first.  Please don't think I'm weird but if I ever get out to South Dakota again your office is the first place I would like to stop so that I could give these to brokers the biggest hugs ever!!  I truly believe that God works miracles every day and when speaking with Shane he is definitely one of them!  

Gayle did a tremendous job getting my house sold. Went above and beyond when she was out of town and we got bad news that people backed out of buying my house. She got right on it and had Offers on my home the next day.

We loved Shane and haven’t even met him. Shane answered the million questions I asked him and had a ton of patience. We dealt with him for many months on the different listings. This was a strange experience for all of us since we lived out of state. We have yet to see the house but we feel really good with the purchase and can’t wait to start our life in Brookings. Shane was always there and answered any questions we had about the different houses. It was a painless process and we can’t thank him enough. 

Shane Andersen was great to work with. He sat down with us and listened to our needs and concerns and gave us helpful advice. He seemed genuinely interested in helping us not just to benefit himself but to assist us with our needs. We were selling at a difficult time of year. With Christmas and New Year's quickly approaching Shane advised us to wait to list our condo until after the holidays which we felt was wise so we waited those two weeks to list it. However, we got hit with a blizzard during our open house held shortly after we listed our home. But Shane remained encouraging and optimistic and communicated well throughout.

Once he had an offer in hand he worked diligently with us and the buyer to "seal the deal" once again understanding not only the timing commitment we had on our end but also the financial expectations. We no longer live in the area but if we still lived there and had a home to sell, we would consider asking Shane to assist us again.

We have worked with Gayle Chapel more than once and have built a trusted relationship with her. We would not hesitate to recommend her to family and friends. She is highly professional throughout all aspects of the sale.

 

Shane always either answered our questions or found out for us if he didn't know and let us know right away. He also always offered to help contact people for us and set things up for us. We were wondering if the furnace could be moved in our house and he offered to and called someone to come to the house and see if it could be moved even though it wasn't something that would have changed our mind about getting the house. 

We were unable to get to SD to see the home.Shane was very understanding and took the time to video chat and walk through the home with his cell phone.He answered all of our questions as they came up.  We were able to make an offer and purchase the home.Thank you Shane!!!  We appreciate all you have done to help make our dream come true.

Shane is a full time realtor. He is accessible. We signed papers at 9:30 on a Friday night because it was convenient for us and we don't live in Brookings . The electronic document and signature set up is wonderful!!!!

Shane was easy to work with and we really appreciated his willingness to be patient with us until we found
the right investment property. He never made us feel like we were wasting his time. He always was friendly
and had a smile. Shane made the process of purchasing this property so easy. He worked around our busy
schedules and was fun to work with. Thanks Shane!

It was a pleasure to work with Savannah in my home search! She is the complete package. I would definitely recommend Savannah to anyone I know who is in the market for a new home. She guided me through every aspect of my search and closing. She made it easy for me. She was amazing! I felt she truly understood my needs and went out of her way to help me fulfill them. It was a real pleasure to work with her! Help and courteous! 100% satisfied! Thank you Savannah for making a somewhat daunting task enjoyable. You are a true Rockstar in my eyes! -

We know Shane personally and based on his character, we knew we wanted to work with him when we first considered putting our home on the market. If I could rate Patience higher than Excellent I would. We actually spoke with Shane a couple of years before we put our home on the market. He was very patient and courtesy of our timeline as we searched for a new property in another state. After we decided to put the home on the market, we threw him a twist of moving with a relocation company, and he remained professional and patient as we worked through the obstacles associated with that process. We are extremely grateful to Shane for his sticktoitiveness and patience throughout our whole process. 

We used Century 21 to purchase our house when we got to Brookings and had a great experience. I have known Shane Andersen for years, so it was an easy choice to use him, and I am glad I did. Shane had the right marketing plan and helped us set the right price for our house because even during the slow season for real estate, we got the offer on the house a week and a half after putting it on the market. And he helped us resolve an issue found in our house with the best possible outcome. The house closed on schedule and everything went according to plan. I would highly recommend using Shane Andersen and the team at Century 21 when buying or selling a home in Brookings!

Shane was exactly the guy I needed for finding my first house. He was very laid back and approachable. I was able to meet with him several times before even signing a contact. I had a ton of questions and he answered all of them in a very timely manner. Very easy to reach at any time of the day.  Highly recommended.

Janean Caugherty was an excellent source for buying this house. Very professional and friendly at all times. Whenever we had a question, she always retrieved a fast answer for us, making the process smooth and enjoyable. Even when we had a question at an odd time like an evening on a weekend - she always went out of her way to make the time for us. Thanks Janean!

As first-time home buyers with little knowledge and intimidated by the current seller's market, we did the right choice in selecting Gayle Chapel to represent us. We were impressed by her credentials found online and we made an appointment. As soon as we met Gayle in person, we realized that she was the perfect person to accompany us throughout our journey. Gayle never pressured us to buy for the sake of a quick commission: she took us to several tours, pointed out anything she noticed to make our choice an authentic process (things we were looking for, things that were desirable to have, and things to take into account if buying), worked hard to find answers to our questions. We learned a lot and we ended up getting the right house at the right time and at the right price! Gayle Chapel is as much a professional and dedicated realtor as she is an exquisite human being. Thanks, Gayle for making homebuying a wonderful experience!

We were absolutely happy working with Shane.  He always followed up on any question we had.  He was not intrusive but very respectful to us with every step of the process in our purchase of our home. We would recommend him as one of the very top realtors we have dealt with in our purchases of our homes in several different states through the years. 

Shane was great to work with. He genuinely cared about what we were looking for and neeeding in a home. He always checked in on how we were doing with the whole process and made sure to let us know he was always available to answer any questions we may of had. Very knowledable about everything and pointed out and made observations that we would not have thought of. If he didn’t have an answer right away about something, he was very quick about finding it out and getting back to us. We will use Shane every time in the future for our real estate needs. Thank you Shane!!

I personally feel like Janean is the best realtor in Brookings. The entire time we worked together - I felt like we were a team. I knew she was always going to go to bat for us. I was honestly a little sad when we got an accepted offer only because it was so great to work with Janean. I knew the moment I met her at an open house that she was the perfect realtor for us. Why should you hire her? She is going to keep it real with you and always has your best interest in mind. I don’t know that I would have actually bought a house if I had worked with a different realtor because I was so stressed about the process. Janean normalized that stress and empathized with me. That was huge and helped me get over my nerves about the process! It is also worth noting that the house I now live in and love was not on my radar. Janean is the reason we decided to give it a look. She had listened to us at the different places we looked at and was confident that this would be something that we liked. I was totally unconvinced until we actually took a look and realized she was right. I feel like nothing speaks higher than her ability to find the perfect house for us. The last thing I want to mention is that Janean helped us purchase our current house while on the road. She got us in within an hour of my request to see it a second time. Then she did the contract and even called me the next day to tell me that we were going to be home owners. She didn’t have to do any of that. She has two teammates who would have been more than happy to help us. I still cannot get over our luck in finding her. What are you waiting for? Call Janean and let her help you find your next home (or sell it).

My wife and I were completely new to the homebuying process. Gayle Chapel was completely transparent and patient throughout the whole process, and made sure we understood what was going on every step of the way. She always provided prompt responses, and treated every interaction with a passion to help, and a genuine kindness.

Gayle Chapel was friendly and kind, a true pleasure to work with! This is our first home purchase ever and Gayle was extremely helpful. She was able to explain things in a way we understood. She made the buying process easy and enjoyable. When we need to buy or sell in the future, Gayle will be our first call!

 

When we saw a for sale by owner sign, Shane was assertive and just knocked on the door to show us the property. Even though the transaction took longer than we expected, everything went fairly smooth and easy. Thank you!

Shane Andersen was a pleasure to work with. He utilizes technology and social media actively in his approach when listing homes or when assisting buyers, which aids greatly in quick communication and traffic for his properties. Shane was available for my wife and me whenever we needed him, whether that was mornings, lunch meetings, or evening appointments. He is very active in the community of Brookings and takes a vested interest in many aspects throughout town. Also, his multiple connections with people in the housing industry have been very helpful for us since the purchase of our home! We would recommend Shane to anyone buying or selling a home in the Brookings area! Eric, Brookings SD 

I thought it was wonderful working with Janean. She was patient with me, she was incredibly responsive to inquiries and responded promptly, she identified my needs and was able to help through any questions or concerns that I had. When I was anxious about hearing back from the seller's on the initial offer, Janean helped calm my nerves. Janean's work on my behalf, her kindness, patience and clear excitement for me when I got my dream house made this house buying experience amazing. Buying a house can be stressful but Janean really helped alleviate stress through her professionalism, knowledge of the field and her entire demeanor throughout the process.

Shane Andersen was always polite, understanding and available to answer questions. He was very accommodating to our busy schedules and went out of his way to assist us in any manner he could.

Shane is excellent to work with and I would recommend to anyone in the Brookings area. He's very honest,
hard-working, and down to earth.

Shane was really helpful in this whole process. It was really nice to have someone so helpful when
purchasing my first home at such a young age. Any questions I had he answered really quick. If and when I
decide to sell I will be going back to Shane Andersen.

Shane Andersen was phenomenal to deal with. He works hard and put us at ease throughout the whole process. He is dedicated too. I am not sure any other realtor would have dug through 2 feet of snow to put up the for sale sign, but he did! Thank you so much Shane for making one of the most stressful times in our life, a little easier with your help! 

Deciding to go with Shane Andersen for help with selling my property was one of the best decisions I've made! He was very easy to work with, provided timely responses to all of my questions, and made the whole process quick and easy for me. 

We chose Gayle Chapel because we have known her throughout her life as a student at SVHS and as a realtor and friend of her parents. We had talked to another realtor but chose Gayle because of her reputation.

Gayle's performance was outstanding. We were completely in the blind when we tried to sell our first house and she walked us through very carefully. She was always available and had a smile on her face. She was very knowledgeable on sales AND buying. We are so happy we chose her as our sales agent!

Our overall experience was more than we can ask.

Shane is a very good real estate agent, he hustles and is very
professional in general. He went above and beyond for us, I
would not want to work with any other agent in town

Shane was super helpful answering all my questions and was on top of things getting everything done that needed to be done in order to sell the house. He did a great job with everything! I am more than pleased with the job he did! 

Excellent customer service, professionalism, and communication made the process very easy and simple. Thanks Shane !!!

Shane Anderson took our needs and requirements and met them. He offered advise and was honest. Whenever we had a question he was there to answer. Anything we had a hard time understanding he clarified it and made it easier to understand. 

Gayle did an amazing job helping us find a great home in a very competitive housing market.   Her guidance in the process was very helpful and I would highly recommend her.

Shane's knowledge and experience helped us as first time home buyers feel protected and secure through out the home buying process. He was awesome to work with!

My wife and I were completely new to the homebuying process. Gayle Chapel was completely transparent and patient throughout the whole process, and made sure we understood what was going on every step of the way. She always provided prompt responses, and treated every interaction with a passion to help, and a genuine kindness

Gayle was extremely professional in our dealings throughout the entire sales process. She was always in contact with us on any of the communication with prospects and how things were progressing. We would highly recommend her for selling your home.

Shane Andersen was amazing to work with. In a crazy buying market, he was able to seal the deal for us to be able to purchase our first home. I would recommend him to anyone looking at buy or selling a home. 

Gayle is absolutely wonderful! Very professional and attentive to our needs.  Great follow up and communication. I would highly recommend her to others.

They helped us buy our home, and helped us sell the home. Selling a home to me was most stressful but Shane and his colleges were very helpful and helped ease the stress. I would recommend and use their services if we were to come in need again! 

I really enjoyed working with Shane to sell my home. His communication skills are excellent which made the overall experience of selling my home go smoothly. Very considerate and easy to work with. Excellent at keeping me up to date as things progressed on the selling of my home.If I every decide to sell my home again, Shane would be my first choice. I felt he was very knowledgeable and had excellent marketing skills. Thank you Shane!

Gayle was excellent to to work with.She knew what our specific needs were and kept us appraised of any properties that became available.  We were pleased with the timely and courteous information Gayle provided to us.   We would definitely contact Gayle for any future housing needs.

It's been 20 years since we've bought a house, so we were a little rusty on the process of buying. We were so lucky to be referred to Gayle. She was extremely helpful with finding the right property and also excellent at focusing on our particular needs. We were looking to find a property in Brookings while still living in Texas, so that presented unique challenges to seeing properties in a timely fashion , Gayle worked with us to make sure all of our questions were answered and we felt that we had good knowledge of each property we viewed. Her knowledge about the area really helped with our search. We will definitely seek her help again should we decide to buy again and highly recommend her to anyone looking for help with their home search.

Savannah was excellent through the entire home buying process. She has a great personality and was easy to work with. Her main focus was fitting my needs in a home and was never too pushy about anything; I never felt uncomfortable. Savannah's communication is top notch and she always kept me up to date with every detail. Despite having a long, delayed closing process due to circumstances related to the weather, she worked hard to keep things going. I HIGHLY recommend Savannah Schumacher for your home buying needs!

Our time frame to purchase a home changed a few times over the course of communicating with Shane. He was patient and understanding, which we greatly appreciated. After we found one, he was able to expedite the closing for us, and we moved in two weeks earlier than expected. For first time home buyers, it was great having someone to look out for our best interests and help us navigate the whole process.

We met Janean at an open house where we had stopped by. She asked if we were working with any realtors and we said not really. She took our information and we explained the items that we were looking for in a dream home. A few weeks later she emailed us about a house that would soon hit the market, and explained it had many of the things we were looking for and in our price range. We set up an early showing and it was Absolutely the perfect house. Janean always handled everything very professionally while still making you feel that she was completely on your side. As first time home owners she was there for every panicked moment, every late night call and random questions on the middle of a Saturday. She made that process easy for us even though we had no idea what we were doing. She was fantastic, I would recommend her to anyone! She found us our dream home and that's not something everyone can do , I will forever be grateful to her. It was fantastic! I couldn't believe how much Janean remembered from our 5 minute conversation about what we were looking for in a house, and somehow found us the perfect home. She went out of her way to reach out to us about this property and I so thankful or we probably wouldn't be home owners right now.

Gayle Chapel and the home team made the selling of our beloved home almost painless!

We felt well represented with advertising on social media and offline as well. The virtual walk-through feature is great! We received solid advice about pricing the property, and sold above our asking price.  We liked that time was allowed for several showings and an open house. We also liked seeing the feedback from buyers' agents after each showing. The entire process and transaction went smoothly, even though we were already several states away.  We loved the extras, like being insured before the sale and having a cleaning service provided.

Gayle went the extra mile and checked out the home when a question came up about the operation of the gas stove and fireplace.

She handled our questions and those of prospective buyers thoroughly.

The home team worked together to give us an excellent experience.

Impressed by the marketing plan, the online presence, and the reputation of the home team. Liked that community service is a part of their business model.

Top notch service!

Have had several dealings & encounters with several of the agents within Century 21 , in other capacities. Trust and knowledge. No sugar coating. Gayle and the team were fantastic to work with. My relationship with Gayle goes back over several years. We were selling during a high demand timeline. It was great and sold quickly. Presentation and photos, open house. All played a huge part in the sale. Smooth & no drama. Gayle & Team provided above & beyond customer service. Spectacular Meant expectations and in most cases above & beyond. Fantastic, getting the job done. Pleasant and caring. Knowledgeable.

Janean was great every step of the way. As a young couple purchasing our first home, she quickly and accurately answered our numerous questions! She stayed within our budget and helped us find our perfect first home. We honestly don't have a bad thing to say, and we can't think of anything that would have made this experience better.

Having worked with Shane with the purchase of our previous home we knew the process went very well. We again had a very satisfying experience. 

Janean was a real blessing! She went above and beyond what we expected from a realtor to help us find a home for our family. We would refer her to anyone who is looking for a new home.

C21 has an excellent team supporting Gayle. Gayle and team clearly explained the process so we understood the timeline and expectations. She was spot on with the evaluation of our house and the market demand. We were unsure if it was a good time to sell our home. Turned out to be a great time!!! As predicted by Gayle and team. Thank you again!!!

Over all I have a very good experience in working with Shane Andersen in purchasing my new home. He was very helpful and patient with this old lady. My daughter recommended Shane to be and I am very blessed that she did. In my opinion he did an awesome job.

Shane Andersen took the time to answer all of our questions and went above and beyond to show us what he could do to help us sell our house. Shane also explained his experience and how well he knew the market in the area. My husband and I were both very impressed with Shane and there was no question which realtor we wanted to represent us in the selling of our house.

 

We had a very good selling experience. Shane and his team were very knowledgeable and trustworthy through the whole process. 

I went to Shane Andersen during the Christmas holiday with an urgent option to sell my home. I wasn't expecting to be able to accomplish anything until after the new year. Boy, was I wrong! Shane Anderson was on top of it from the very start. Through the Christmas holiday, through the New Year holiday, on the weekend, and even when he was out of town. I was never alone or nervous during the process. Even when we thought we ran into a situation that could not have been remedied we were able to have it remedied quickly. The communication lines between Shane and the title company were always open and he was there for every step. I definitely could not ask for a better person to work with during the sale of my home. When I decide to purchase another home, Shane will be my number one. 

Shane Andersen was attentive to our needs during the process of buying our new home. We have purchased and sold many homes and while our lender was not easy to deal with, Shane was! He even stopped by during our move-in process. This is the first time that I have ever seen a realtor after the closing, I was impressed!

Janean was so excellent in taking care of me and my needs/concerns throughout the process. The process did get a bit rough but not due to Century 21 or Janean. She helped keep me calm and kept me informed as a first-time home buyer. I absolutely would recommend her! I do not have experience with other brokers in the company, but if I was treated the way Janean treated me by another broker, I don't think anyone can beat the company as a whole!

Shane was excellent in every regard. He made a potentially difficult and stressful transaction very easy for us. Without question, we would use his services again. 

Savannah was excellent in showing us properties and handling our needs and questions

Our family all were on board having Shane and his team handle our sale. We had confidence in them. Shane was great in keeping in touch with us and taking charge of any problems that arose during sale process. I would highly recommend them to anyone I talk to. He took care of things I am not sure all brokers do. Accolades to him. We wanted our house sold before winter and because of our age we were thrilled with his expertise. Could not be improved All excellent and expedient. Shane took care of us and we are so grateful.

Gayle was awesome to work with. We moved from out of state, and only had certain weekends to come up to find a home. She had all appointments set. When we were back at are home location, we had addition questions, that Gayle addressed promptly. I would recommend Gayle for your home buying experience. She is knowledge of the homes for sale and the area. Thanks Gayle for all your help! Curt and Pam, Brookings

Savannah was very professional and was great at communicating what needed to be done and when. Made the sales process easy and very pleasant to talk to. Definitely would use in the future!

Gayle had stellar reviews online and sounded like someone I would get along well with.She was described as being very warm, professional and dedicated to helping her clients to find the right home.My experience confirmed all of that.

Gayle spend a lot of time with me, showing me around Brookings and the surrounding area.She had a good idea of what we were looking for, and without her, we never would have found our lot.She is a joy to work with.Gayle responds promptly to texts, calls and email, is punctual, knowledgeable, professional and very warm.  I felt very comfortable with her as our local representative during the closing process, while I had to be out of state.I've worked with realtors in several different states in recent months and Gayle was by far the most professional and most interested in me and the needs of my family.  I would highly recommend Gayle to anyone looking for a real estate agent in Brookings County.

Shane is awesome to work with, always the first choice person to work with. Shane is amazing to work with! Great guy, very personable! Shane is awesome, take notes.

We were in very good hands with Century 21. Shane Andersen was very knowledgeable throughout every step of the process. He was very dedicated to helping us find what we were looking for and did everything he could to set us up for success.

 

Shane was great to work with! In the midst of a stressful and fast-moving market, he was calm and knowledgeable. He was willing to go above and beyond to help with the sale of our home and purchase of a new home. Everything was fast-paced, but we felt that he gave us his full attention and made sure the process was smooth. He was flexible with our schedule and always responded very quickly to our many questions. Our experience was top-notch!

Gayle Chapel is a highly knowledgeable, patient, and friendly professional who hears our needs and wants, and has helped us purchase properties in the area.

I would recommend her services unreservedly to anyone wishing to deal with real estate in the area.

Shane Andersen is a amazing and has always been a caring realtor that values what he does and it shows through his success. We have enjoyed working with him in both situations through buying and selling a home. He has always been available to answers questions promptly and never minded the excess of questions we had for him. I would recommend Shane to anyone!!!! Thank you Shane for your hard work.

Gayle came highly recommended. Gayle had several offers for us to consider in a short time period. We were out of the country so the sale took a while to close. I don’t recall all of the ways Gayle promoted the house, but she quickly had many showings and therefore several bonifide offers. Gayle has to deal with us being two time zones away, selling a rental property managed by a third party. We’d never sold a house before with a realtor so it was an entirely educational and painless process. When we met Gayle, we had high expectations and she never, ever disappointed us. Gayle was a problem solver as we met obstacles to the sale. She educated us on the process. She walked us through issues as the arised. She was understanding of our situation, out of town landlords of an empty house. She was proficient. We look forward to meeting her in person when we get to SD this summer, depending on Covid-19. Gayle is highly professional and honest, two traits that cannot be taught. We would be very happy to have her sell a home for us again. Elaine and Toby Kaufman. Los Angeles

Savannah-Would gladly use her again as an agent, and would recommend her to anyone needing a real estate agent. 

Gayle was amazing!  Any questions or concerns I brought up to her she got back to me promptly.She made a tough situation easier on everyone involved and I appreciated that!

Shane has a fantastic record of professionalism, market knowledge and personality. There was no question that we would use him when it came time to sell our home! He did an excellent job and had our home sold in 24 hrs! We cannot say enough about how happy we were with Shane and our sales experience. If you are selling a home or looking for one, Shane is the man for the job, he will get it done!

We met several brokers/agents during our 12 years in Brookings. Gayle Chapel ranked high among our early options based on interactions in various social and professional settings during those 12 years. We appreciate the way she engages people and conducts herself in those environments. Gayle's approach fit us perfectly. She offers informed, reasoned counsel in the process and presents options, where applicable. She then leaves the decisions to the client. We appreciate that style. We reached an agreement with the buyers on price within two weeks, and Gayle worked very effectively with the buyers' agent on our behalf. We have mentioned several times how well she guided us through the process and helped us achieve our goals, as sellers, on price and timing. Bottom line ... Brookings can be a complicated housing market, and Gayle understands it well. We give Gayle Chapel our highest recommendation.

Gayle Chapel was extremely helpful when it came to sorting through the written offers on my home. She had them all organized so they could be easily compared to make the best choice. Gayle is an excellent agent!

 

I had a very pleasant and positive home buying experience with Gayle Chapel and the Century 21 Krogman & Co.  The staff at Century 21 were extremely friendly and run a tight ship.  I just moved to Brookings from Oregon and Gayle was very knowledgeable about the housing market in this area and a great listener, which made her easy to work with and tuned into what I was looking to buy.  She tailored my search criteria  in their Flexmls system and got me signed up, which ultimately led me to find and purchase the perfect home.  I would definitely recommend Gayle Chapel to anyone looking to buy their next home. Thank You, Gayle, and keep up the good work!

We had an awesome experience when we worked with Janean when we bought our first home in 2018. It was our great experience that first time around that made us ask her to help up sell our home five years later. Selling a house when you live out of state is a stressful experience. Janean did such a wonderful job navigating the process with us. The house sold so quickly and thanks to her teams thoughtful approach - had multiple offers to consider. She did such a great job advocating for our needs as her clients. Would highly recommend anyone work with Janean as either a buyer or seller. If you do - you're going to be in kind and capable hands.

Janean was very patient with me when I was losing my mind

Shane Andersen is easy to work with very helpful, goes above and beyond and makes you feel very comfortable during the whole process. 

Very personal, understood my situation and took that into account . Janean worked hard on trying to find and showing us a home and when we decided to build was highly energetic in locating the owner of the lot we had picked out. She was enthusiastic for us as she knew that it was the right decision for us.

It was great working with Gayle.  Having never purchased an existing home before, Gayles knowledge and attention to detail made the process easy and stress free.

We had worked with Gayle Chapel to purchase our home twelve years ago and it was a very good

experience. We fully intended to utilize her services for any future home purchases or sales. We loved the

concept of the 'Brookings Home Team'. It worked very well for us in that it provided a seamless and swift sale

of our home. Gayle is the best!

We found Gayle to be knowledgeable, professional, and responsive. She knows the market, the neighborhoods, and knew the questions to ask to put us in our "forever home". She was always willing to go the extra mile for us and we wouldn't hesitate to recommend her to friends and family in the future. Anytime an issue came up, Gayle was ready with a solution and made the process painless for us. She promptly answered calls and texts anytime of day, seven days a week, and made us feel like we were her only client. If you are looking for a great Realtor in the Brookings area, look no further.

Any and all questions answered promptly and effectively. Highly recommend Shane 

Shane Andersen handled the sale of our property professionally and thoroughly explained every step of the
process. We were impressed with his creative use of social media and appreciate his community
involvement. We look forward to working with Shane again!

Century 21 and Gayle Chapel are a great team! Gayle was excellent to work with, she did an excellent job with our property. Gayle is very professional and understands today's market Dick Peterson, Brookings, S.D.

Gayle was very helpful in the purchase of our new home. She was always very timely in getting us into houses we wanted to see on short notice. She has great attention to detail and made sure the entire process went as smooth as possible for us.

Janean did a great job for me. I told her what type and size of home I wanted and she took great care to help find what I was looking for. She is very friendly, respectful and kind. I have gotten to know and now consider her a friend. Thank you Janean.

Janean was very great to work with. She understood what we were looking for and was instrumental in finding us the house we wanted in our price range. I definitely recommend her to anyone looking to buy/sell a home. Thank you Janean!

We are friends, which is why we chose her as our realtor. During the negotiation phase of the process we were so grateful of her local knowledge and diligence in securing the sale and purchase. We knew that throughout process if we had any questions or concerns she would figure it out and communicate with us right away. She worked with our schedule to accommodate meetings and phone calls. Again, this was our best realtor experience. We worked with Shane too and was impressed as well!

Gayle Chapel will work hard for you! My girlfriend and I had an opportunity to buy an acreage with little to no prep time with selling my home in Volga. Gayle worked very quickly to get a market analysis done on my house and BOOM! we had it ready to roll in a couple days! Gayle takes the stress out of the process of selling a home and helps guide you through the process almost effortlessly. I will recommend Gayle to anyone looking to get their house on the market! 

Shane did a great job explaining everything and answering all the questions I had. I would definitely recommend him to family and friends.

 

Janean made this a very enjoyable experience. It took quite awhile to sell, but I did not see this as a problem any realtor could have solved any faster. Janean was extremely thorough, and communicated with me by both e-mail and phone in a very prompt manner. I had to call her once or twice on weekends, and if not available, got back to me before the end of the weekend. She was very respectful to all parties involved. I would recommend Janean and Century 21 to anyone looking to either buy or sell property.

Shane is the best literally. He is professional. He took his work seriously. He is knowledgable about what he is doing. He kept me informed every progress he made. I felt at peace that he was my agent. He completed all details carefully. He is real and trustworthy. I highly recommend Shane if someone wants to sell his or her property. 

Shane did an awesome job selling my home!

Shane was great when helping me purchase my new home. His knowledge of what would benefit me when I was looking at homes was phenomenal. He was very helpful and was considerate and kind when I had questions. He answered all my questions in a timely manner. I would recommend him to my friends and family. Thank you!!!! 

I selected Gayle as I knew from past experience that she was responsive when things came up with previous customers. I also knew that Gayle would tell me what needed to be done and not tell me just what I wanted to hear

Any questions or issues that I had, Gayle helped with right away. I always knew what was going on and where we were in the process.

I chose the Brookings Home Team for their knowledge, experience, attention to detail and the exposure I knew they would provide for the sale of my home.

Buying and selling a home can be an extremely stressful time.  Gayle listened to our needs and concerns and walked us through each step needed to sell our home and complete the sale of our new home.  Gayle made the entire process from selling to buying a pleasant experience.

Our family had relocated to South Dakota and needed an agent who could be patient through the journey of finding a home. With a tight market, Gayle stayed in close touch with us on options as they came up and accommodated our showings without delay. I appreciated how she truly worked to find a place that fit our family. It was a pleasure to work with her!